REFUND POLICY

We've got a 30-day return policy—giving you ample time to decide if your purchase is a perfect fit for you.

We're confident you'll adore our products, but for an extra layer of assurance, take advantage of our 30-Day Guarantee. Test out our products, and if they don't meet your expectations within 30 days, no worries! Just drop us a line, and we'll swiftly process a full refund without any probing questions.

Remember, to initiate a return, connect with our support team within 30 days of receiving your order.

Have any questions about the return process? You can always reach out to us at help@thermogloves.co.uk.

A heads-up: refunds requested beyond the 30-day window won't be accepted.

Keep your order confirmation handy.

For damages, defects, or order mix-ups, give your shipment a once-over upon arrival. If anything's amiss, reach out pronto, and we'll sort it out promptly.

When it comes to refunds, a simple message to our team expressing your desire for a full refund is all it takes. Be patient; your bank or credit card company may take up to 7 business days to complete the refund process.